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DELIVERY

PRICES QUOTED ARE FOR UK MAINLAND DELIVERY*.

International & Non Mainland UK Orders*:
Shipping prices vary greatly dependent upon intended destination. As I like to search for the most economical option for my customers, please contact me for an individual quote.

1. UK Order Costs & Methods
Orders up to £40 in value:
Postage and packaging will be charged at £4.50.  Orders will be sent by a tracked courier service.
Special & Next Working Day delivery services are available at an additional cost (see '5.' below).

Orders £41 to £60 in value:
Postage and packaging will be charged at £8.50. Orders will be sent by a tracked Next Working Day courier service.
Special delivery services are available at an additional cost (see '5' below).

Orders £61 to £200 in value:
Postage and packaging will be charged at £10.00Orders will be sent by a tracked Next Working Day courier service.
Special delivery services are available at an additional cost (see '5' below).

Orders over £201 in value:
Postage and packaging will be free of chargeOrders will be sent by a tracked Next Working Day courier service.
Special delivery services are available at an additional cost (see '5' below).

* UK Orders for the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands & Northern Ireland will incur additional cost. Please contact me for more details & costs.
Deliveries to the Channel Islands maybe liable for an additional tax payment on arrival, which the purchaser will be required to pay. Please contact your local tax office for more information.

2. Multiple Item Orders
Orders may be sent as a single or by multiple consignments. Customers will be informed where items are sent separately.

3. Delivery Timescales
Please refer to item pages for advice on how long your order may take to be ready for dispatch. You will be advised upon ordering, too.

You will be notified of your dispatched order & emailed links for tracking your parcel. Most will be received within 3 to 4 working days. Please contact me if your order has not arrived within 7 working days.

4. What Happens If You Are Not In
Royal Mail: Will leave a card if you are not in when they try to deliver and your item is too large to post through your door. You will have the option to collect from your local sorting office. If you do not collect your item within the specified time then the item will be returned to us. We will have to charge to re-send your item so please do either arrange for your item to be sent to an address where it can be received (such as your work address) or contact your sorting office when you receive a missed delivery card.

Courier Services: Must obtain a signature upon delivery (which is why they will not deliver to PO Box numbers). If you are not in they will leave a card with a number for you to contact and re-arrange a more convenient day for your delivery. Unfortunately, delivery times cannot be specified unless you have purchased a special delivery service. Please contact them when you receive a missed delivery card as unless they hear from you, they will often only keep the parcel for 3 to 4 working days before returning to us. We will have to charge to re-send your item so please do either arrange for your item to be sent to an address (or work address) where it can be received or contact the courier company as soon as you receive a missed delivery card.

5. Next Working Day, Timed & Saturday Deliveries
Please contact me if you would like a quote for special delivery services, as these will incur an additional charge:
Next Working Day, Next Day 9am, 10am & 12 noon & Saturday Delivery.

 

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